I am using Polycom Sound Point IP 301.
I would like to check about status.
Network Stats -> Elapsed Time
what connect time does this show?
although I checked the document, there was no answer.
this shows the Network Uptime since the last reboot of the Phone.
If the Network Link to a switch is cut it will stop counting RX and TX Packets if the Server is on another network Segment.
Polycom Global Services
If official support is required please check how to phone or open a case here----------------
thank you for your reply.
I will check a VoIP HELP from now on.
I appreciate your support.