Redirect active phone to ZTP

expec · ‎07-01-2021

Anyone can help me with a config, I would like to put in a phone cfg that is active and provisioned, that if reboot it should go to ZTP and reprovision with new settings put into ZTP. Instead of having to go into each phone and factory reset.

Thanks,

SteffenBaierUK · ‎07-01-2021

Hello @expec ,

Welcome to the Poly Community.

Can you provide some minimal information on what type of phone, ObiEdition or UC SOftware and the actual software?

Is this something that should only happen when the phone reboots? Maybe try and explain in a bit more detail what you are planning.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

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If official support is required please check how to phone or open a case here

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The title Poly Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.

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Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
Please also ensure you always check the VoIP , Video Endpoint , Microsoft Voice , PSTN or other FAQ's in the different sections

expec · ‎07-01-2021

Hi,

I am talking about a Polycom VVX 310. That is manually provisioned to a SIP server provisioning server, I added the mac to ZTP and would like to reprovision the phone to a new provisioning sip server. So instead of going into each phone and factory default so they go to ZTP, i would like to put in the cfg that it should do a ztp query first when booting up.

SteffenBaierUK · ‎07-01-2021

Hello @expec ,

<web device.set="1"
		device.prov.ztpEnabled.set="1"
		device.prov.ztpEnabled="1"/>

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

----------------

If official support is required please check how to phone or open a case here

----------------
The title Poly Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.

----------------

⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓SIGNATURE ⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓
Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
Please also ensure you always check the VoIP , Video Endpoint , Microsoft Voice , PSTN or other FAQ's in the different sections

expec · ‎07-02-2021

Hi,

I put it in, does not go to the ztp for new provisioning file. What else can I do?

SteffenBaierUK · ‎07-02-2021

Hello @expec ,

Did you check the backup to see if the phone accepted the setting? Did you reboot it? Check the logs?

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

----------------

If official support is required please check how to phone or open a case here

----------------
The title Poly Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.

----------------

⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓SIGNATURE ⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓
Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
Please also ensure you always check the VoIP , Video Endpoint , Microsoft Voice , PSTN or other FAQ's in the different sections

Redirect active phone to ZTP

Redirect active phone to ZTP

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