Realpresence Trio and Exchange calendar o365

Occasional Contributor

Realpresence Trio and Exchange calendar o365

I have the realpresence trio logging into SFB in o365 with no issues, but I contantly get the calendar fails becasue of the login


Any ideas?

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Occasional Contributor

Re: Realpresence Tri and Exchange calendar o365

Just noticed that even through the server is listed in the webui and autodiscovery is off it is still on when you look at the settings on the phone and cant even disable manually

Message 2 of 3
Polycom Employee & Community Manager

Re: Realpresence Tri and Exchange calendar o365

Hello Starr,

welcome back to the Polycom Community.

As already reminded could I kindly ask you to follow up your initial post => here <= first before posting new questions?


In addition I had asked you to contact me for some follow up questions with your details which you have not yet done.


For your latest issue it is always useful to include the currently used UC Software version as issues experienced may already be addressed in a newer release.

This also allows yourself and others to check against current software release notes.

The above is also stated in the "Read First: Welcome to the Polycom VoIP Forum"

Therefore the Polycom VoIP FAQ contains this post here:

Question: How can I find out my SIP UC Software Version or the BootROM Version of my Phone?
Resolution: Please check here

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services


If official support is required please check how to phone or open a case here

The title Poly Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.


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Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
Please also ensure you always check the VoIP , Video Endpoint , Microsoft Voice , PSTN or other FAQ's in the different sections
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