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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
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dear,

 

 

I have a problem with IP6000, because it logs on to the plant Avaya IP Office 500, forbbiden throws in the plant and on the Registered Not in line of Sound Station Polycom.

Since the basic settings on the device, the user SIP was tested on the ground with a softphone and it works without problem, now, when performing resets parameters to factory settings does not erase the configuration on the SIP line of Sound Station IP 6000.

It may be a firmware problem?

2 REPLIES 2
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Hello oduranm,

 

welcome to the Polycom Community.

 

Please ensure you read this Post => here <= and check the FAQ regarding Phone Provisioning.

 

Best Regards

 

Steffen Baier

 

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
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Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
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with this paper the problem is solved  support.avaya.com/css/P8/documents/100129647

 

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