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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended

Our MD , is testing this phone,

 

So far so good, though when reading from a piece of paper and dialing the number, it can jump the gun and start dialing.

 

 

Testing it, its a 2second delay of no dialing numbers before it thinks you have finished before dialing out.

 

Can we extend the dialing time?

UC Software Version 5.0.1.4068

3 REPLIES 3
HP Recommended

Hello nickcardwell,

welcome to the Polycom Community.

Is this SIP or LYNC?

 

For SIP please check page 117 in the UCS 5.0.1 Admin Guide for the following parameters:

 

dialplan.digitmap.timeOut Specify the timeout for each segment of the digit map
dialplanuserDialtimeOut Specifies the time in seconds that the phone waits before dialing a number when you dial on-hook


In addition the following FAQ post contains further details:

 

Oct 7, 2011 Question: Phone unable to Dial a number when Off Hook or on 2nd Call in a Conference

ResolutionPlease check => here <=

 

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
HP Recommended

Lync (2013)

 

HP Recommended

Hello nickcardwell,

 

Please be aware of the following when utilizing UCS 4.1.0 or later:

The use of Polycom UC Software versions 4.1.X (“Software”) requires the purchase of a separate Software license for every device that will use the Software in a Lync environment. You may not install, access, or use the Software in a Lync environment on more devices than are listed on your license until additional licenses have been purchased and authorized by Polycom. These licenses should be purchased from the same company from which you purchased the devices. You may operate devices against a Lync server for trial purposes for up to 30 days without purchasing a license. Use of the Software is subject to the terms and conditions of the End User License Agreement.

Polycom reserves the right to audit your deployment to verify that you have sufficient licenses to match the number of devices being used.

Information in regards of License Part Numbers can be found => here <=

 

For the LYNC Dialplan you would use:

 

dialplan.1.lyncdigitmap.timeout="x" 

 

Where x would be a value larger than 3. The standard for this is 3 seconds

 

Best regards

 

Steffen Baier

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
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