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Polycom phones eat Wake on Lan / WOL messages?

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semenko
Occasional Contributor

Polycom phones eat Wake on Lan / WOL messages?

We're trying out VVX 501 phones (with the latest software: 5.6.0) -- with PCs connected through the phones' second ethernet port.

 

It seems like they eat Wake on Lan packets -- which we were previously using to manage our network.

 

 

Does anyone have a workaround for this?

 

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SteffenBaierUK
Polycom Employee & Community Manager

Re: Polycom phones eat Wake on Lan / WOL messages?

Hello semenko,

welcome back to the Polycom Community.

I just tested this briefly using a VVX601 running 5.6.0 and I am unable to replicate this. The PC connected to the VVX PC port woke up just fine.

 


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

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If official support is required please check how to phone or open a case here

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The title Poly Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.

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Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
Please also ensure you always check the VoIP , Video Endpoint , Microsoft Voice , PSTN or other FAQ's in the different sections

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Message 2 of 3
2 REPLIES 2
SteffenBaierUK
Polycom Employee & Community Manager

Re: Polycom phones eat Wake on Lan / WOL messages?

Hello semenko,

welcome back to the Polycom Community.

I just tested this briefly using a VVX601 running 5.6.0 and I am unable to replicate this. The PC connected to the VVX PC port woke up just fine.

 


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

----------------

If official support is required please check how to phone or open a case here

----------------
The title Poly Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.

----------------


⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓SIGNATURE ⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓
Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
Please also ensure you always check the VoIP , Video Endpoint , Microsoft Voice , PSTN or other FAQ's in the different sections
Message 2 of 3
semenko
Occasional Contributor

Re: Polycom phones eat Wake on Lan / WOL messages?

(Closing the loop here; WOL works fine with Polycom phones -- was an unrelated issue on our end.)

Message 3 of 3