Polycom not sending Authorization header


Polycom not sending Authorization header



Plycom 430 firmware 3.2.7.= not sending Authorization header in REGISTER packet. Instead sending:




Please advise

Message 1 of 2
Polycom Employee & Community Manager

Re: Polycom not sending Authorization header

Hello Nikita,


the answer is still pretty much the same as I already provided in your post => here <=


If you believe the phone is not behaving SIP RFC conform then I suggest you work with your Polycom Reseller and / or Polycom support.


Best Regards


Steffen Baier


If official support is required please check how to phone or open a case here

The title Poly Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.


Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 2 of 2