Polycom from 8x8 to OBI

Occasional Visitor

Polycom from 8x8 to OBI

I just switched my service from 8x8 to using the OBI Talk and now have a nice phone, polycom soundpoint ip 550, that was sold to me for use with 8x8 but would like to use it with my new system.


My question is can I do that and if so how?


Thanks for any guidance.

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Polycom Employee & Community Manager

Re: Polycom from 8x8 to OBI

Hello hoosierlacrosse,

welcome to the Polycom Community.


You need to ensure that 8x8 if you purchased the phone outright reset's any changed Admin Passwords as otherwise you will not have access to any of the Admin Menus.


You will also need to check if your new Provider supports Polycom Phones

A simple instruction within community's VoIP FAQ contains this post here:

Oct 7, 2011 Question: Can I register or is my Polycom Phone compatible with a “XYZ” SIP Server?

Resolution: Please check => here <=

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services


If official support is required please check how to phone or open a case here

The title Poly Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.


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Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
Please also ensure you always check the VoIP , Video Endpoint , Microsoft Voice , PSTN or other FAQ's in the different sections
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