Polycom VVX 450 - BLFs not displaying

Occasional Visitor

Polycom VVX 450 - BLFs not displaying

I have a Polycom VVX 450 (firmware which has about 34 BLF lines.   What is happening, is that on the lines under Settings > Lines > Line # all show up in the configuration. I see the label on them and everything, however these lines are not appearing on screen or on the sidecar.  When I go to Utilities > Line Key Configuration they lines do not show their either.   I'm not sure what to think of this,  any suggestions?

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Polycom Employee & Community Manager

Re: Polycom VVX 450 - BLFs not displaying

Hello @TacoAlexanderBell ,


Welcome to the Poly Community.

We potentially would need to see a backup and see if we can spot anything.


Is this a day-one issue? How is the unit provisioned? Have you tested this with fewer BLF's?


The best and quickest way forward is to contact our Support organisation as the community is run by volunteers only.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier


If official support is required please check how to phone or open a case here

The title Poly Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.


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