Polycom TRIO 8800 - Labs - Features - Android

Occasional Visitor

Polycom TRIO 8800 - Labs - Features - Android

Phone Information

Phone Model: Trio 8800

Part Number: 3111-65290-001 Rev:A

Serial: 64167F3DAC0B

UC Software Version:

Updater Signature: ReleaseSystem


I would like to have more control over the native Android system on the Trio 8800...

Is there any way to get to the Android Launcher and/or settings menu from the main UI? 

Is there any way to sideload custom apps?

Do you have any documentation for development, ADB drivers/interface, or customization of the Trio with this in mind?

Do you have an official development network for the Trio that our developers can be part of?


I don't have a Polycom SE... we have always went through Amazon and have have 12 Trio devices in service with plans for 30 more with the Visual+ firmwide in our smaller meeting spaces but would prefer to have the requested information.





Message 1 of 4
Polycom Employee & Community Manager

Re: Polycom TRIO 8800 - Labs - Features - Android

Hello @chninjah,

welcome to the Polycom Community.


At present there is no way for an end user to access the OS on a Trio.


We cannot talk about future versions / roadmap and the Trio was sold via INGRAM MICRO back in 02/05/2018 so you would need to work with them on a Feature Request.


Jan 03, 2013 Question: How can I request a change to the current Polycom SIP / UC Software?

Resolution: Please check => here <=




Aug 09, 2016 Question:Why can Polycom not discuss future software Versions within the Community?

Explanation:Polycom, as a US based company, cannot share any future release dates or new features due the requirement of a non disclosure agreement / NDA prior to this.Via the medium of a community forum we are unable to do this.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services


If official support is required please check how to phone or open a case here

The title Poly Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.


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Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
Please also ensure you always check the VoIP , Video Endpoint , Microsoft Voice , PSTN or other FAQ's in the different sections
Message 2 of 4
Valued Contributor

Re: Polycom TRIO 8800 - Labs - Features - Android

Not sure if it is helpful but buried on the support site is an offer of open source software for the Trio.   Under heading Documentation-> Other Documents.  Direct link to PDF.

Message 3 of 4
Regular Advisor

Re: Polycom TRIO 8800 - Labs - Features - Android

Thatis not an offer of the source code for the entire Trio.  Rather, it is an offer of providing the code for the list of open source applications used within the Trio.


I have to imagine that there is custom proprietary code running on the Trio that is not open source, and it would not be included in the offer.

Message 4 of 4