Polycom Soundpoint Ip 430

Occasional Contributor

Polycom Soundpoint Ip 430


I need Help.

I have a Polycom Soundpoint IP 430

I have found the IP address and I have entered the config page.

But I can see only the "general" info.

As soon as I try to start to configure the phone, a pop up ask me ID and PSW

I think it mean the default ID and PSW.

Can someone tell me both of them because I'm not able to find.


Best Regards

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Polycom Employee & Community Manager

Re: Polycom Soundpoint Ip 430

Hello @Helpme ,


Welcome to the Poly Community.

Both the communities Must Read First or Read 1st and if available the FAQ references the basic minimum information a new or follow-up post should contain.

This ensures the questions having to be asked are limited and any new or follow-up post contains the right amount of details to ensure any voluntary participant within the community does not spend additional time chasing basic information.


Unfortunately, your post fell a bit short of the above-explained requirements and we kindly ask you, therefore, to ensure to read these sections and ensure a reply (not Edit!) provides as much detail as possible


Please ensure you familiarise yourself with the FAQs listed in my signature for your convenience.


The SoundPointIP 430 is end of support and end of life but checking the FAQ you can find:


Oct 7, 2011 Question: What is the default standard Username and Password for a Poly Phone?

Resolution: Please check => here <=

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier


If official support is required please check how to phone or open a case here

The title Poly Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.


⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓SIGNATURE ⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓
Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
Please also ensure you always check the VoIP , Video Endpoint , Microsoft Voice , PSTN or other FAQ's in the different sections
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