Polycom SoundStation IP 6000 WebGUI

irongladiator
Occasional Advisor

Polycom SoundStation IP 6000 WebGUI

Hello Fellow Polycom'ers,

We recetnly upgraded our Polycom SoundStation IP 6000 from "BootROM 4.3.1 & UC Software 3.3.2" to "Updater 5.0.8 & UC Software 4.0.9". We noticed that after doing the update, the WebGUI portion will not load up and we get a 401 unautorized. I was curious if someone knew where to go to allow for http (or https) access?

 

Thanks,

-Iron

Message 1 of 4
3 REPLIES 3
irongladiator
Occasional Advisor

Re: Polycom SoundStation IP 6000 WebGUI

**UPDATE**

I have used Google Chrome and find that I can now log in. Any support for IE?

 

Thanks,

-Iron

Message 2 of 4
SteffenBaierUK
Polycom Employee & Community Manager

Re: Polycom SoundStation IP 6000 WebGUI

Hello Iron,

I believe we currently do not support IE11 or later.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

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If official support is required please check how to phone or open a case here

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The title Poly Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.

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Message 3 of 4
irongladiator
Occasional Advisor

Re: Polycom SoundStation IP 6000 WebGUI

Hi Steffen,

Do you know if Polycom is planning to update any furture firmware revisions so that IE (11 and beyond) will work once again?

 

Thanks,

-Iron

Message 4 of 4