Polycom Provisioning site specific settings

Occasional Contributor

Polycom Provisioning site specific settings

We have an FTP server to which all of our phones use DHCP option 160/161 to locate the server.  There is a master configuration (000000000000.cfg) which has has the following configured for our phone's global settings:




I would like to deploy a subset configuration to all phones in one location/subnet.  Is it possible to have phones dynamically pick a config per location from a single provisioning server or would there have to be a separate FTP server per location to obtain per-location specific settings?

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Re: Polycom Provisioning site specific settings

You could use different DHCP scopes for each location and point them at different FTP servers or the central FTP server with different accounts for each location. A simpler solution would be to look at using a provisioning application like <removed by the moderator> which allows you to create highly granular configs based on a number of criteria including location.



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Polycom Employee & Community Manager

Re: Polycom Provisioning site specific settings

Hello @jaltmann,


welcome to the Polycom Community.
I have removed the commercial response by @______Chris as this is against the community rules.


Polycom offers solutions like RealPresence Resource Manager which can archive what you are after. We also offer a cloud solution called PDMS-E


Please work with a Polycom reseller for this.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services


If official support is required please check how to phone or open a case here

The title Poly Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.


Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
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