Hi,
I have problem to transfer a incoming call to other internal extensions. Portaone switch Handel our calls.
When we answer incoming call and want to transfer call to other extension,we can dial external extensions and when we resume the call, it will disconnect.
any body can help?
Hello KBM,
welcome to the Polycom Community.
The community's VoIP FAQ contains this post here:
Jan 19, 2012 Question: How to troubleshoot Polycom VoIP related Issues?
Resolution: Please check => here <=
I would suggest to check above post as it explains how you can troubleshoot VoIP related issues.
In addition please also ensure to provide Information on the currently used Software Version.
Have you contacted Portanone for support yet?
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
Best Regards
Steffen Baier
Polycom Global Services
If official support is required please check how to phone or open a case here
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