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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended

Hi,

 

Our PBX setting is set to ring the phone for 1 hour. But the phone(polycom 601) rejects the call after 1 min.

 

SIP/2.0 603 Decline 
Via: SIP/2.0/UDP 2******:5060;branch=z9hG4bK7e791b67;rport=5060 
From: "Marina" <sip:*****@******>;tag=as6fca70d0 
To: <sip:******@******:5060>;tag=C34603E5-B20582A8 
CSeq: 102 INVITE 
Call-ID: 1430989d6e4e0e945c8bc1e90188f6e7@*******:5060 
Contact: <sip:*******@82.117.232.33:1026> 
Record-Route: <sip:*********;lr=on;ftag=as6fca70d0> 
User-Agent: PolycomSoundPointIP-SPIP_601-UA/3.1.8.0070 
Accept-Language: en 
Content-Length: 0 

 

Please advise.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hello nikita,

Please ensure that you check the SIP Admin Guide matching your phones software before posting.

 

The latest Admin Guide for SIP 3.1.8 is SIP 3.1

 

Page A - 64:

 

image

Please ensure to provide some feedback if this reply has helped you and mark this post as fixed so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN

View solution in original post

1 REPLY 1
HP Recommended

Hello nikita,

Please ensure that you check the SIP Admin Guide matching your phones software before posting.

 

The latest Admin Guide for SIP 3.1.8 is SIP 3.1

 

Page A - 64:

 

image

Please ensure to provide some feedback if this reply has helped you and mark this post as fixed so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.