Phone Lock Feature

Occasional Visitor

Phone Lock Feature

Hello i like the phone lock feature but i am looking on a way for the lock just handle the outgoing calls and not inconming calls.

Is there a way to do that?


Phone locked.

   Need password for outgoing call

   If incoming call answer normally. [WITHOUT A PWD]

Phone unlocked

   Normal behaivor.


Thanks for your answer

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Polycom Employee & Community Manager

Re: Phone Lock Feature

Hello equisgroup1,


welcome to the Polycom Community.


The Standard Lock behavior is described in detail => here <= and this is working as designed.


You will need to work with your Polycom Reseller to contact a Polycom Sales Engineer who will have to opportunity, if presented with a viable business plan, to propose any changes to the standard functionalities to the relevant Product Managers.


Best Regards


Steffen Baier


Polycom Global Services


If official support is required please check how to phone or open a case here

The title Poly Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.


Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 2 of 2