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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended

Please help me to reset my phone settings as i want to flash / format my phone but while reseting (hold key 1357) it is asking password but that password i forgot so i entered REMOVED BY THE MODERATOR but it is not accepting. what should i do is there any other way to hard reset the phone

1 REPLY 1
HP Recommended

Hello Ra,

welcome to the Polycom Community.

We do not disclose in public how to reset the Phones if the Admin Password is lost or forgotten.

Many of our partners utilize these phones and offer services so we cannot publicly disclose the procedure to do so.

You are already aware of the correct method but we will not further discuss this in here. Make sure you are adding it the correct way.

We will remove any post replying to this that will publicly explain how to remove the password.

Best Regards

Steffen Baier

Polycom Global Services

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