Solved: Pass some line keys

Samael · ‎01-12-2012

I have a Polycom 670 phone with console. Can I pass some of line keys, for example I have only 2 line keys and other other is BLF. When I start with <attendant> section, I put BLF one after another. But can some of buttons be passed with no functions on it? Disable it, speak in another form?

SteffenBaierUK · ‎01-12-2012

I have now created a FAQ Entry => here <= as we had already had the same question => here <=

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If official support is required please check how to phone or open a case here

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The title Poly Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.

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Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

View solution in original post

SteffenBaierUK · ‎01-12-2012

Hello Samael,

Without knowing the Software Version you are running (You are being asked in the FAQ to supply this) I can only advise you to upgrade your Phone to the latest UCS 4.0.1 in order to utilize the new feature "Flexible Line Key Assignment Configuration".

Please check the Admin Guide on Page 179 for exact details.

Best Regards

Steffen Baier

Polycom Global Services

----------------

If official support is required please check how to phone or open a case here

----------------
The title Poly Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

SteffenBaierUK · ‎01-12-2012

I have now created a FAQ Entry => here <= as we had already had the same question => here <=

----------------

If official support is required please check how to phone or open a case here

----------------
The title Poly Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

Samael · ‎01-12-2012

Yes, big thanks. Somehow I missed it from Admin Guide.

Pass some line keys

Pass some line keys

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