Pairing VX600 with Bragi Dash Pro

Occasional Visitor

Pairing VX600 with Bragi Dash Pro

I have a VX 600 (running - which my phone claims is updated) but it does not discover my Bragi Dash Pro BT headphones in pairing mode. It has no problem discovering other devices, including a cheap pair of Mpows or my colleague's Airpods.


I found another high end headphones, the Bose, having similar here ( but that seems to have been resolved with a SW update to 5.5.


Bragi claims their Dash Pro is A2DP compatible ( An older model Bragi The Headphone claims to support HandFree v1.6 and Headset v1.2 so imagine this one does as well (


Message 1 of 2
Polycom Employee & Community Manager

Re: Pairing VX600 with Bragi Dash Pro

Hello @BTphones,


welcome to the Polycom Community.

The new feature for certain headset Bluetooth profiles was added as already noted in 5.5.0 or later.


Please upgrade your software:


Oct 7, 2011 Question: How can I setup my Phone / Provisioning / Download / Upgrade / Update / Downgrade Software?
Resolution: Please check => here <=


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services


If official support is required please check how to phone or open a case here

The title Poly Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.


Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 2 of 2