Network link is down in Soundstation 4000

sjz
Occasional Visitor

Network link is down in Soundstation 4000

I recetly bought soundstation ip 4000 and it did not get ip from DHCP and if i assign manually ip address it show "Network link is down"

Any idea ?

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1 REPLY 1
SteffenBaierUK
Polycom Employee & Community Manager

Re: Network link is down in Soundstation 4000

Hello sjz,

welcome to the Polycom Community.

The SoundStation IP 4000 is end of sale, end of support and end of life so most likely someone has sold you a faulty unit or you are not using the correct PoE supply or else.


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

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If official support is required please check how to phone or open a case here

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The title Poly Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.

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