Need to get Shoretel Directory into SoundStation 7000

Occasional Contributor

Need to get Shoretel Directory into SoundStation 7000



I'm looking for any documentation on how to get our company directory that appears on all our phones (ie Shoretel 230's) to also appear on our Polycom SoundStation 7000.


Not having alot of luck seaching around.


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Polycom Employee & Community Manager

Re: Need to get Shoretel Directory into SoundStation 7000

Hello JayDrou,

my prior reply mentioned the existence of the community's VoIP FAQ


This source, in addition to the phones publicly available Admin guide, contains this post here:


Jan 30, 2012 Question: Can I use a central Phone book or is LDAP / Corporate Directory supported?

Resolution: Please check => here <=

Please ensure you always check the community FAQ and/or utilize the community search before posting any new topics or follow up post’s.


For further support please contact shoretel or work with your Polycom reseller.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services


If official support is required please check how to phone or open a case here

The title Poly Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.


Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
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