Solved: My info portal issue on IP450 and IP650

Knuckles · ‎10-16-2012

Hi everyone

I configured "myinfoportal" on IP 450, 650 and VVX 500/1500. It's working fine on VVX's but on IP 450/650,when I press "continue" to access "My info portal", it's happen nothing ...

Is there any misconfiguration or my info portal isn't compatible with soundpoint IP series ?

SteffenBaierUK · ‎10-16-2012

Hello Knuckles,

only the Mircobrowser of the VVX1500, VVX500 and all future VVX models is capable to support the Info Portal.

Best Regards

Steffen Baier

----------------

If official support is required please check how to phone or open a case here

----------------
The title Poly Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.

----------------

⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓SIGNATURE ⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓
Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
Please also ensure you always check the VoIP , Video Endpoint , Microsoft Voice , PSTN or other FAQ's in the different sections

View solution in original post

SteffenBaierUK · ‎10-16-2012

Hello Knuckles,

only the Mircobrowser of the VVX1500, VVX500 and all future VVX models is capable to support the Info Portal.

Best Regards

Steffen Baier

----------------

If official support is required please check how to phone or open a case here

----------------
The title Poly Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.

----------------

⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓SIGNATURE ⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓
Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
Please also ensure you always check the VoIP , Video Endpoint , Microsoft Voice , PSTN or other FAQ's in the different sections

My info portal issue on IP450 and IP650

My info portal issue on IP450 and IP650

Re: My info portal issue on IP450 and IP650

Re: My info portal issue on IP450 and IP650