Solved: Music on hold, several VVX phones.

armando86vargas · ‎02-04-2016

Hello everyone,

I have several VVX Phones, mainly VVX 500, VVX 1500 and VVX 300. All of them are registered to a DMA 7000, also all of VVX are configured by Provisioning server.

I want to configure Music on Hold, but i don't know how. Reading the operations guide of DMA i don't find nothing about MoH.

DMA current version6.3.1.1
VVX 500 current version 5.2.0.8330
vvx 1500 current version 5.4.0.5841

Any advise will be grateful.

Armando Vargas Duarte

SteffenBaierUK · ‎02-04-2016

Hello armando86vargas,

welcome back to the Polycom Community.

The DMA would not provide this to my knowledge.

You could maybe try to use the musicOnHold.uri parameter on the VVX and have a Trunk to an Asterisk server or similar to provide this but I have not tested this myself.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

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If official support is required please check how to phone or open a case here

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The title Poly Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.

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⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓SIGNATURE ⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓
Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
Please also ensure you always check the VoIP , Video Endpoint , Microsoft Voice , PSTN or other FAQ's in the different sections

View solution in original post

SteffenBaierUK · ‎02-04-2016

Hello armando86vargas,

welcome back to the Polycom Community.

The DMA would not provide this to my knowledge.

You could maybe try to use the musicOnHold.uri parameter on the VVX and have a Trunk to an Asterisk server or similar to provide this but I have not tested this myself.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

----------------

If official support is required please check how to phone or open a case here

----------------
The title Poly Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.

----------------

⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓SIGNATURE ⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓
Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
Please also ensure you always check the VoIP , Video Endpoint , Microsoft Voice , PSTN or other FAQ's in the different sections

armando86vargas · ‎02-04-2016

Thanks a lot!

Music on hold, several VVX phones.

Music on hold, several VVX phones.

Re: Music on hold, several VVX phones.

Re: Music on hold, several VVX phones.

Re: Music on hold, several VVX phones.