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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
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‎10-22-2012 06:40 PM

HP Recommended

is it possible when placing a call on hold to have live music stream from a off-site server, if yes how and what are the requirements for that server.

 

Thanks

1 REPLY 1

‎10-23-2012 06:36 AM

HP Recommended

Hello ykvo,

welcome to the Polycom Community.

The Phone supports either voIpProt.SIP.musicOnHold.uri or reg.x.musicOnHold.uri Parameter to specify an MoH Source.

 

It would then send a SIP Invite to that Source.

 

The above parameter requires a SIP URI as a destination.

 

Example:

 

reg.1.musicOnHold.uri="sip:moh@mohexample.com:5120"

Above should send the Invite to Port 5120 on above address.

 

In a normal supported scenario the Phone would receive the MoH from the SIP Server so you may need to wait for other community members to post their specific examples to help you with this.


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
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