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Missing VVX 60D support on VVX1500 host phone

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tnebat380
Occasional Visitor

Missing VVX 60D support on VVX1500 host phone

Hello everyone,

as noted on VVX 60D product description, the whole VVX line of phones is supported except VVX1500. Recently I purchased VVX 60D system having forgotten to look into compatibility list for this model. And since VVX1500D is deployed at my desk, I cant pair it (there is no dedicated menu entry for this).
May I ask if someone knows if the compatibility list of VVX 60D is to be supplemented with VVX1500 host anytime soon or perhaps are there any configuration files that may be provisioned to VVX1500 to enable pairing with XXV 60D? Currently VVX UC Software 5.9.1 is installed on my VVX1500D.
Would much appreciate any kind of help.

Message 1 of 4
1 ACCEPTED SOLUTION

Accepted Solutions
SteffenBaierUK
Polycom Employee & Community Manager

Re: Missing VVX 60D support on VVX1500 host phone

Hello @tnebat380,

 

The VVX1500 has not got the resources to add D60 Support or we would have added this already.

Best Regards

Steffen Baier

Polycom Global Services

----------------

If official support is required please check how to phone or open a case here

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The title Poly Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.

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Message 4 of 4
3 REPLIES 3
SteffenBaierUK
Polycom Employee & Community Manager

Re: Missing VVX 60D support on VVX1500 host phone

Hello @tnebat380,

 

welcome to the Polycom Community.

 

There will be no future software versions for the VVX1500 as announced in the 5.9.0 Release Notes:

 

Future Feature Releases For VVX Business Media Phones


With the end of sale of some models of VVX business media phones, the following phone models will no longer receive new features:


● VVX 300/310
● VVX 400/410
● VVX 500
● VVX 600
● VVX 1500


As a result, UC Software 5.9.0 will be the last release to contain significant feature development for these models. Future major feature releases will not include images to support these models. In line with the Polycom End of Life policy, Polycom will continue to provide bug fixes in maintenance and patch releases on the UC Software 5.9.x stream. For details, see the Polycom End of Life Policy.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

----------------

If official support is required please check how to phone or open a case here

----------------
The title Poly Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.

----------------


⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓SIGNATURE ⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓
Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
Please also ensure you always check the VoIP , Video Endpoint , Microsoft Voice , PSTN or other FAQ's in the different sections
Message 2 of 4
tnebat380
Occasional Visitor

Re: Missing VVX 60D support on VVX1500 host phone

Hello  @SteffenBaierUK,

 

thanks for the prompt reply!

Does it also mean there is no other way (perhaps manually) add VVX 60D support to the VVX1500 system? The menu structure there seams almost identical to for instance VVX600, only the menu item for VVX 60D setup is missing.

 

Message 3 of 4
SteffenBaierUK
Polycom Employee & Community Manager

Re: Missing VVX 60D support on VVX1500 host phone

Hello @tnebat380,

 

The VVX1500 has not got the resources to add D60 Support or we would have added this already.

Best Regards

Steffen Baier

Polycom Global Services

----------------

If official support is required please check how to phone or open a case here

----------------
The title Poly Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.

----------------


⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓SIGNATURE ⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓⇓
Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
Please also ensure you always check the VoIP , Video Endpoint , Microsoft Voice , PSTN or other FAQ's in the different sections
Message 4 of 4