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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended

Hi,

 

I am trying to upload contact directory from MAC-directory.xml file(Polycom 601). I configured 28 contacts, but in result i see only 16. Is their a limit for directories, can it be changed?

 

Thanks.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hello Nikita,

 

Did you check the log if any errors came up?

 

Try adding an entry manually via the Phones GUI but the memory allocation all depends on the content of the directory.

 

The more details within the less amount of Numbers can be stored. I played with a VVX1500 and it is around 100kb (~900 entries)

 or on one of the smaller phones around 50kb (450 entries).

 

An old model like the 601 may have less space.


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN

View solution in original post

4 REPLIES 4
HP Recommended

Hello Nikita,

 

Did you check the log if any errors came up?

 

Try adding an entry manually via the Phones GUI but the memory allocation all depends on the content of the directory.

 

The more details within the less amount of Numbers can be stored. I played with a VVX1500 and it is around 100kb (~900 entries)

 or on one of the smaller phones around 50kb (450 entries).

 

An old model like the 601 may have less space.


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
HP Recommended

Nope, no errors:

 

[03/Jul/2012:16:38:10 -0400] "GET /p/ukraine/601/0004f218d16f-directory.xml HTTP/1.1" 200 3226 "-" "FileTransport PolycomSoundPointIP-SPIP_601-UA/2.2.2.0084"

 

But manually I can edit contacts with no problem.

 

I've added 28 directories in the following format but only 16 were applied:

 

<item>
<fn>ABC XYZ</fn>
<ct>18888888888</ct>
<sd>1</sd>
<bw>0</bw>
</item>

HP Recommended

Sorry,

 

My mistake, in the directory item #17 i had an ampersand, this was an issue:

 

<item>
<fn>Brown & Sons</fn>
<ct>13232341001</ct>
<sd>17</sd>
<bw>0</bw>
</item>

 

Again sorry for disturbing you.

HP Recommended
No problem and thanks for providing some feedback
------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
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