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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended

Can i connect to phone to see logs ?

1 REPLY 1
HP Recommended

Hello Arthur,

welcome to the Polycom Community.

To my knowledge there is no supported way for an end user would connect to a CX3000 or other CX phones in order to get access to the logs.

 

The logs are in Windows CE format anyway and can be uploaded from the phone to the LYNC server and provided to Microsoft for further analysis.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

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