LDAP Corporate Directory

[CraigMontz]

Hoping someone can help by providing steps to configure Polycom IP 7000 to pull information from Active Directory to display in the Polycom IP 7000 as the corporate directory. I have got as far as configuring web.cfg with relevant details of our AD environment so it could gain access, however all i have managed to get is "login error". Please see below example of the we.cfg. Any assistance to resolve this issue will result with heart felt thanks. 

<?xml version="1.0" encoding="UTF-8" standalone="yes"?>
<!-- Application SIP Mink 4.0.14.0987 23-Jul-18 03:49 -->
<!-- Created 23-10-2018 13:12 -->
<PHONE_CONFIG>
<!-- Note: The following parameters have been excluded from the export:
dir.corp.password=""
reg.1.auth.password=""
-->
<WEB
dir.corp.address="ldap://10.11.128.40"
dir.corp.backGroundSync="1"
dir.corp.backGroundSync.period="3600"
dir.corp.baseDN="DC=somewhere,DC=local"
dir.corp.cacheSize="64"
dir.corp.filterPrefix="(objectclass=person)(!(objectclass=computer))(telephoneNumber=*)"
dir.corp.pageSize="16"
dir.corp.port="389"
dir.corp.user="xxxxx@integria.com"
feature.corporateDirectory.enabled="1"
np.normal.ringing.calls.tonePattern="ringer6"
qos.ip.callControl.dscp="101110"
qos.ip.rtp.dscp="101110"
tcpIpApp.sntp.daylightSavings.enable="0"
tcpIpApp.sntp.gmtOffset="36000"
voice.codecPref.G711_A="6"
voice.codecPref.G711_Mu="5"
voice.codecPref.G722="3"
voice.codecPref.G7221.32kbps="4"
voice.codecPref.G7221_C.48kbps="1"
voice.codecPref.G729_AB="7"
voice.codecPref.Siren14.48kbps="2"
voice.codecPref.Siren22.64kbps="0"
dir.corp.attribute.1.label="Last Name"
dir.corp.attribute.2.label="First Name"
dir.corp.attribute.3.label="Phone Number"
dir.corp.attribute.1.name="sn"
dir.corp.attribute.2.name="givenName"
dir.corp.attribute.3.name="telephoneNumber"
dir.corp.attribute.2.type="first_name"
dir.corp.attribute.3.type="phone_number"
msg.mwi.1.callBack="1001"
msg.mwi.1.callBackMode="contact"
msg.mwi.1.subscribe="1001"
reg.1.address="6596"
reg.1.auth.userId="6596"
reg.1.displayName="Bris1-BR Boardroom"
reg.1.label="Brisbane Boardroom - Ex 6596"
reg.1.outboundProxy.address="10.2.0.40"
reg.1.outboundProxy.port="5060"
reg.1.server.1.address="10.2.0.40"
reg.1.server.1.port="5060"
/>
</PHONE_CONFIG>

[SteffenBaierUK]

Hello @CraigMontz,

welcome to the Polycom Community.

Both the community's Must Read First and the community's FAQ reference the basic minimum information a new or follow up post should contain.

This ensures the questions having to be asked are limited and any new or follow up post contains the right amount of details to ensure any voluntary participant within the community does not spend additional time chasing basic information.

As a reminder the basic information asked for:

• Provide the exact Software Version of your Phone
• Provide the Phone Model
• Provide the Call Platform (aka openSIP,Skype for Business Online, Skype for Business on Premise, Lync)
• Additional Polycom Infrastructure (RPRM,PDMS or BToE)
• If applicable provide a backup of the phone in question

UC Software 4.0.0 or later via the Web Interface Utilities > Phone Backup & Restore > Phone Backup > Phone Backup

• If possible provide a Log and either attach them or use the Code Tag.Consult the Troubleshooting Section found within the FAQ if applicable
• If possible provide the MAC Address or Serial of the device
• Provide details if the issue is a day 1 issue or only happened after an upgrade or any other relevant details

Whilst providing some of these details may not directly impact any possible answer the community can provide, it does enable Polycom to have an overview of the current software used. In addition other details allow us to check logs or look up a potential support partners if an issue needs to come into support. It also enables us to verify the entitlement for using features.

Please ensure you always check the FAQ's and/or utilize the community search before posting any new topics or follow up post’s.

Jan 30, 2012 Question: Can I use a central Phone book or is LDAP / Corporate Directory supported?

Resolution: Please check => here <=

The above FAQ contains a link to troubleshoot issues.

At least post some sort of log for people to look at.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services