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- HP Community
- Poly Phones
- Desk and IP Conference Phones
- IP650 SIP 4.0.4 Disabling Message Waiting Tone
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06-19-2014 05:55 AM
I am trying to disable the MWI tone on an IP 650 with the latest bootrom and sip version.
I have read previous post about changing the config HERE
The problem is that I do not use that file.
I edit the following:
<mac>-directory.xml
<mac>-features.cfg
<mac>-phone.cfg
<mac>-reg-advanced.cfg
<mac>-reg-basic.cfg
<mac>-sip-basic.cfg
<mac>-sip-interop.cfg
<mac>-site.cfg
<mac>.cfg
And within these files I cannot figure it out.
Please assist.
Thanks,
--Eric
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Accepted Solutions
06-20-2014 06:46 AM
Yes
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.
Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
06-19-2014 06:22 AM
Hello Eric,
welcome back to the Polycom Community.
The community's VoIP FAQ contains this post here:
Oct 7, 2011 Question: What is the relevance of the 000000000000.cfg or <mac>.cfg?
Resolution: Please check => here <=
or
Oct 7, 2011 Question: Do I always need a Provisioning Server or can I configure a Phone via the Web Interface or via the Phone Gui?
Resolution: Please check => here <=
You can either load the file in my FAQ example via the <mac>.cfg or import it via the Web Interface
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
Best Regards
Steffen Baier
Polycom Global Services
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.
Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
06-20-2014 06:39 AM
Thanks for the info.
Just to be clear -
1) Save your messageWaitingOFF.cfg example
2) Place it in the same provisioning directory
3) Add it to the CONFIG_FILES="" section as the first file to upload.
Thanks,
--Eric
06-20-2014 06:46 AM
Yes
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.
Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
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