I have a new SSIP 6000 which was on the shipped 3.3.3 software.
The BootROM has been updated to 4.3.1, however when unzipped the combined (split has also been tried) and 4.4.0 Upgrader the phone sits in a constant 'Updating sip.ld' loop restarting every now and then.
When using Software 3.3.3 from the download page, it updates correctly.
Could someone please advise? I have checked all of the forum posts related, and the FAQs however nothing seems to relate to this issue.
welcome to the Polycom Community.
The community's VoIP FAQ contains this post here:
Oct 7, 2011 Question: How can I setup my Phone / Provisioning / Download / Upgrade / Update / Downgrade Software?
Resolution: Please check => here <=
Above explains in detail that the updater / upgrader is only required when updating to UCS 4.0.x .
In addition I am quite sure there are more messages displayed after the initial updating sip.ld
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
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