I have some IP331s on firmware 4.1.0.84097 and configure them through the web interface rather than using a provisioning server / config files.
Users are complaining that the handset volume resets to deafult settings after every call.
Knowledge base says this is a "feature" mandated by US Gov't but can be overridden with a parameter entered in the sip.cfg file. However I dont use any such file!
Is there a way to disable the handset volume reset through the web interface ? Cant see any reference to this
thanks
Tim
Hello Tim,
welcome to the Polycom Community.
Have a look in the UCS 4.1.0 Admin Guide for the :
<volume/>
Parameter.
Page 542 explains the separate possible values for voice.volume.persist.
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
Best Regards
Steffen Baier
Polycom Global Services
If official support is required please check how to phone or open a case here
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