Hi all,
I've bought an IP7000 under the assumption it would be compatible with our ISP managed PBX (IP Centrex), unfortunately turns out it isn't.
I'd really like to avoid getting stuck with a pretty looking and expensive piece of plastic. :(
From the PBX management portal I can generate provisioning files for the following IP phones:
I'm wondering if maybe one of these models has a closer configuration to what the Polycom needs and if by opening the configuration file I can translate the settings and manually provision the IP7000 to work.
Currently I managed to get the following settings, but as far as I know they're not sufficient to fully configure an IP phone:
call_server_address
mgc_port
sntp_server_address
Can anyone point me on the right track?
Thanks in advance!
Hello Rici,
welcome to the Polycom Community.
The community's VoIP FAQ contains this post here:
Oct 7, 2011 Question: Can I register or is my Polycom Phone compatible with a “XYZ” SIP Server?
Resolution: Please check => here <=
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
Best Regards
Steffen Baier
Polycom Global Services
If official support is required please check how to phone or open a case here
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