IP 6000 no power

Occasional Contributor

IP 6000 no power

Hello I have a Polycom sound station IP 6000 conferencing phones (S/N 64167F05BC57) that we purchased will no longer power up. I have tried different outlets, cables and nothing I put one of the other phones in its place and it is working fine. So looks like there is a problem with the phone,

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Polycom Employee & Community Manager

Re: IP 6000 no power

Hello @KaeferCanada,


welcome to the Polycom Community.

INGRAM MICRO CANADA sold this unit back in 10/04/2018 so please work with them on an RMA


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services


If official support is required please check how to phone or open a case here

The title Poly Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.


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Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
Please also ensure you always check the VoIP , Video Endpoint , Microsoft Voice , PSTN or other FAQ's in the different sections
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