How to upgrade polycom IP 650 Firmware

Occasional Contributor

How to upgrade polycom IP 650 Firmware

Dear Team, Please help me on Polycom IP650 how should i upgrade the latest firmware. By using TFTP Server. We tried to upgrade the firmware using TFTP we continues getting a Error message. Existing file cannot be load. Kindly let us know the solution or steps how to upgrade.
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Polycom Employee & Community Manager

Re: How to upgrade polycom IP 650 Firmware

Hello Laxminarayan,

welcome to the Polycom Community.

The community's VoIP FAQ contains this post here:


Oct 7, 2011 Question: How can I setup my Phone / Provisioning / Download / Upgrade / Update / Downgrade Software?
Resolution: Please check => here <=


Above post explains this in great detail. I am not familiar with the error message you are quoting but you should try in the community FAQ for other post's that explain additional details.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services


If official support is required please check how to phone or open a case here

The title Poly Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.


Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
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