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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
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‎05-05-2014 11:37 AM

HP Recommended

Hi all. 

 

I have deployed 70 Polycom VVX410 with UC software 5.0.1 provisioned via FTP. I also have 2 receptionist VVX410s with UC software 4.1.6 which supports expansion modules. 

 

Is there a way to prevent these two phones from updating to 5.0.1 when they pull from provisioning server? 

 

Thank you. 

2 REPLIES 2

‎05-05-2014 12:26 PM

HP Recommended

Here is what I have done to prevent update to 5.0.1

 

1. I have extracted 3111-46162-001.sip.ld from UC 4.1.6 (I assumed this is the right file by looking at previous VVX phone assembly number in Status-Platform-Phone

 

2. renamed it to 416.sip.ld

 

3. copied default 000000000000.cfg and renamed it to actual_mac_address.cfg

 

4. edited actual_mac_address.cfg and specified APP_FILE_PATH with 416.sip.ld instead of default sip.ld

 

5. uploaded everything to appropriate directories on ftp folder. 

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‎05-05-2014 03:34 PM

HP Recommended

Hello emazur,

welcome to the Polycom Community.

 

Thanks for followin this up with your own solution.

 

Just for your own understanding and anyone else finding this via the community search,

The community's VoIP FAQ contains this post here:

 

Mar 08, 2013 Question: What files does my phone download or upload and why?

Resolution: Please check => here <=

 

and as another explanation

 

May 14, 2012 Question: Can I support a mix of legacy SIP and UCS Phones on the same Provisioning Server?
Resolution: Please check => here <=

 

Above in combination with your reply and the matching Admin Guide should give others a good idea.


Please ensure you always check the community FAQ and/or utilize the community search before posting any new topics or follow up post’s.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
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