Help with conf phone choice

[sheffieldfocus]

I am having problem selecting the right conference phone and it seems I have bought the wrong one. I have to say the information on the polycom website about the type of systems you plug the phone into is woefully lacking.

We are in a serviced office which use Avaya 1608 phones. http://www.avaya.com/uk/resource/assets/factsheet/1608%20-%20LB3383.pdf

So I asked the people who service the building and they said get a polycom soundstation2 Avaya (2490). Makes sense as the phone its replacing has Avaya on it so the polycom one perhaps needs to.   So I believe them and buy one, plug it in and nothing!

So it seems that the Avaya phone its replacing is not on an Avaya type network but a normal IP one (I don't really know??)

So what polycom conference phone do I get to replace the Avaya handset one. The normal soundatation 2 seems to be for regular pabx lines. Is there an IP version?

Help!

Thanks

[sheffieldfocus]

Any help anyone. It seems my network is an IP one and there is mention of H323 on the desk phone settings.

Is this enough information to know what conf phone I need? Soundation2, Ip5000, IP6000, I have no idea. Someone at Polycom please explain. They are expensive phones why is it not easier to select the right one on the website??

[SteffenBaierUK]

Hello sheffieldfocus,

welcome to the Polycom Community.

This is not really a sales related community so I would actually advise you to contact a Polycom reseller. Our partners can be found => here <=

To answer you technical question, we do no longer sell any H.323 conference Phones.

We do only sell analog phones (SoundStation 2 or SoundStation Duo including SIP) or SIP Phones like the IP5000, IP6000 or IP7000.

If you want to use analog for now and maybe SIP or even LYNC later then the SoundStation Duo should be the phone to choose.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services