[Help] Need UC Software 5.2.0

[itd01@qq.com]

My boss have a VVX1500, it's work ok before, but cannot work now:.

0101000000|so |3|00|Platform: Model=VVX 1500, Assembly=2345-17960-001 Rev=B
0101000000|so |3|00|Platform: Board=2345-17960-001 6
0101000000|so |3|00|Platform: BootBlock=2.8.2 (17960-001) 18-Jun-09 16:29
0101000000|so |3|00|Application, main: Label=BOOT, Version=4.1.3.0054 18-Mar-09 13:12
0101000014|cfg |3|00|Trying to boot from existing configuration
0101000014|cfg |4|00|Can't boot: Application image is not present
0101000025|app1 |6|00|Error application is not present.

Follow the document of vvx1500-ug-bmp-2ucs-5-2-0.pdf.

It need :

 - UC Software 5.2.0

 - update the BootBlock to version 3.0.4

But I find nothing on Polycom website, please help provide the archive UCS 5.2.0 and bootblock file to save me, thank you.

[itd01@qq.com]

I download the below files, but still not. 

Seems need update to sip3.2.2 first.

But I cannot find the BootBlock 2.9.0, help!!!!

VVX bootROM 4.1.4

UC 5.2.0 AG

Bootblock 3.0.4 ( not work )

[SteffenBaierUK]

Hello itd01@qq.com 

I think you will be out of luck as the VVX 1500 is end of support and we no longer host these old files.

Best regards

Steffen Baier

[itd01@qq.com · Accepted solution]

Thanks for your response.

I found the file and phone is work ok now.

000012.171|so |*|01|Platform: Model=VVX 1500, Assembly=2345-17960-001 Rev=B Region=
000012.172|so |*|01|Platform: Board=2345-17960-001 6 0
000012.172|so |*|01|Platform: BootBlock=3.0.4.0033 (17960-001) 11-Jul-12 12:21
000012.173|so |*|01|Application, main: Label=Updater, Version=Amber 5.9.7.32930 04-Oct-19 14:28

[itd01@qq.com]

---

000012.171|so |*|01|Platform: Model=VVX 1500, Assembly=2345-17960-001 Rev=B Region=
000012.172|so |*|01|Platform: Board=2345-17960-001 6 0
000012.172|so |*|01|Platform: MAC=0004f2be94d5
000012.172|so |*|01|Platform: BootBlock=3.0.4.0033 (17960-001) 11-Jul-12 12:21
000012.173|so |*|01|Application, main: Label=Updater, Version=Amber 5.9.7.32930 04-Oct-19 14:28

---

OK now.