[HARDWARE] ObiHai USB Adapter WiFi support

Polycom Employee & Community Manager

[HARDWARE] ObiHai USB Adapter WiFi support

Hello all,


Polycom UC Software 5.8.0 or later supports wireless LAN connectivity by using Obihai USB Wi-Fi Dongle with all the VVX phones that support USB (VVX1500 not supported).

EDIT: At present, the CCX 400 and CCX 500 do not support WiFi via USB

EDIT: UC Software 5.8.3 or later, 5.9.1 or later or 6.0.0 also support the Edimax EW-7811UTC


Now VVX phone users shall be able to connect to the network wirelessly with Obihai USB Wi-Fi Dongle instead of Ethernet and all phone services will be available over WLAN network. Polycom UC Software supports different WLAN security profiles like Personal and Enterprise mode for better security over WLAN which are capable of operating on 2.4 GHz and 5 GHz radio and these settings can be controlled by the administrator.


Polycom UC software supports wireless LAN connectivity by using Obihai USB Wi-Fi Dongle with all the VVX phones that support USB.  Support for 2.4GHz or 5GHz




  • No other WiFi USB dongles are supported
    UC Software 5.8.3 or later, 5.9.1 or later or 6.0.0 also support the Edimax EW-7811UTC
  • VVX1500 not supported
  • No Video calls or IPv6
  • New VVX250, VVX350 or VVX450 cannot use USB Headset concurrently at present
  • No WiFi and Ethernet at the same time. The phone should be powered via a Power block but can be powered via PoE instead.


  1. Insert the Obihai Wi-Fi USB dongle into the USB port of your VVX phone.

  2. The phone's screen prompts "A Wi-Fi Dongle is connected. Press Start to begin Wi-Fi setup."

  3. Select Start.

  4. Select Wi-Fi then select ON The VVX phone reboots.
    VVX_WiFi_02.png VVX_WiFi_03.png

  5. After the phone has booted up, navigate to Settings → Basic → Wi-Fi to continue the Wi-Fi set up.

    The phone will automatically scan for Wi-Fi networks and lists the available wireless networks. If the phone does not automatically scan, select Scan to manually initiate a Wi-Fi network scan. The phone automatically tries to connect to the saved wireless network, if any.

    On selecting Exit, the prompt window disappears and the phone displays idle screen. During scanning, when you select Cancel, the phone navigates back to Wi-Fi menu.

  6. Select a network in the scanned list and enter security information based on the network type to connect.
    The phone connects to the wireless network based on the network type you have selected.




Download the attached WLAN logging File (wifi_wlan_logging.zip) and unzip this and import via the Web Interface or add the below to your configuration:





The Logs should show the WLAN activity:


001042.783|wlan |0|00|netwkMgrWlanWextC::parseNetlinkEvent() Will extract the received wireless event
001042.783|wlan |0|00|Network event 8b19
001042.783|wlan |1|00|Scan done
001042.784|wlan |3|00|netwkMgrWlanWextC::getScanResults() Fetched scan results
001042.784|wlan |0|00|netwkMgrWlanWextC::getScanResults() ****Address:01:00:A8:5E:45:DE *****
001042.784|wlan |0|00|ESSID MyNetworkName
001042.785|wlan |0|00|Running on mode3 
001042.785|wlan |0|00|Frequency: 5500000000.000000
001042.785|wlan |0|00|Encryption: yes-
001042.785|wlan |0|00|netwkMgrWlanWextC::parseWpa2 selected security mode WPA2-PSK
001042.785|wlan |0|00|netwkMgrWlanWextC::parseWpa not wpa1 
001042.785|wlan |0|00|Quality=16
001042.793|wlan |0|00|netwkMgrWlanC::wlanNetwkMgrDriverResponse | ENTER IOCTL status=8
001042.793|wlan |4|00|netwkMgrWlanC::wlanNetwkMgrDriverResponse | Scan callback without asking. Connect called or App Cancelled?
001045.776|wlan |1|00|handleWpaEvents: Processing "<2>CTRL-EVENT-SCAN-RESULTS "
001045.776|wlan |1|00|handleWpaEvents: Processing "<2>Trying to associate with a8:5e:45:de:48:0c (SSID='MyNetworkName' freq=5500 MHz)"
001046.244|wlan |1|00|handleWpaEvents: Processing "<2>State: SCANNING -> ASSOCIATING"
001046.244|wlan |0|00|processWpaEventString: wpaState=2, prevState=2, finalState=3



VVX x50 Obi Edition:


Compatible Phones with a USB port can use the same dongle and add WiFi to the Phone.


  • In order to enable this please press the Home button and select Settings:


  • Select WiFi

  • Select Scan and once done select the WiFi Access Point desired




If official support is required please check how to phone or open a case here

The title Poly Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.


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Please also ensure you always check the VoIP , Video Endpoint , Microsoft Voice , PSTN or other FAQ's in the different sections