Getting Phone Details from IP address

Occasional Visitor

Getting Phone Details from IP address



Is there any way to get the Phone details from the IP address of the p

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Polycom Employee & Community Manager

Re: Getting Phone Details from IP address

Hello PrashanthS,

welcome to the Polycom Community.


If the phone is running a software like UCS 3.3.0 or newer it will display the Software Version etc. on the Web Interface.

For older versions or if the web interface is disabled the community's VoIP => FAQ <= contains this post here:


Oct 7, 2011 Question: What SIP or UC Software Version or BootROM Version is supported by my Phone?

Resolution: Please check => here <=

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services


If official support is required please check how to phone or open a case here

The title Poly Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.


Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 2 of 2