[FAQ] Polycom D60 and BroadSoft Share Call Appearance and Busy Lamp Field

[SteffenBaierUK]

Hello all,

below configuration will show how to enable a "Share Call Appearance" and a Busy Lamp Filed for a BroadSoft account.

BroadSoft:

• Call Control > Shared Call Appearance
  
  
  
  

• The “Add” Option lets you add an additional Shared Identity. In my case it is 4316a 
  
  

Phone configuration:

<test feature.dect.enabled="1" 
reg.1.address="4316" 
reg.2.address="4316a" 
reg.1.displayName="4316" 
reg.2.displayName="4316" 
reg.1.auth.userId="Steffen1" 
reg.2.auth.userId="Steffen1" 
reg.1.auth.password="polycom"
reg.2.auth.password="polycom"
reg.1.terminationType="VVX" 
reg.2.terminationType="DECT" 
reg.1.type="shared" 
reg.2.type="shared" 
VVXD60.Handset.1.outGoingLineIndex="2" 
reg.1.server.1.address="as-r21.ipv6.polycom.com" 
reg.2.server.1.address="as-r21.ipv6.polycom.com" 
VVXD60.Handset.1.line.1="0" 
VVXD60.Handset.1.line.2="2" />

• The reg.1.address is for the main VVX phone
  
  
• The reg.2.address is for the Polycom D60

The VVX D60 will show the registration:

The VVX view when D60 is busy:

The D60 View:

The VVX view when D60 has a call on hold:

The D60 View:

The VVX with a Busy Lamp Field / BLF (attendant.uri):

NOTE: A call placed to the VVX and D60 and answered on one of the Handsets will show a missed call on the other handset