If a Phones file system has been formatted or an upgrade process has been interrupted the Phone's screen may display "application not present"
Above simply means that the phone requires to load a compatible UCS / SIP Software from a local provisioning server in order to return to a working state.
TIP: Do not use a TFTP Server with larger files aka combined VVX, CCX phone or Poly Trio!
NOTE: The message will appear if you attempt to flash a UCS 4.x.x Software on a Phone running an older BootROM or attempting to flash a UCS 3.2.x or SIP Software on a Phone running Updater 5.x.x!
Simply restart the phone and then press:
NOTE: The standard Password is 456 and more details can be found => here <=
Please follow the FAQ guide on how to set up a Provisioning Server as explained => here <= and follow the FTP Guide => here <=
If no local server is available please check http://voipt2.polycom.com/
If official support is required please check how to phone or open a case here
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