[FAQ] Adding a modified Background Image to a Phone

[SteffenBaierUK]

Detailed instructions can be found in the Custom Background Technical Bulletin 62473 => here <=

Phone	Screen Size
VVX 250 business IP phone	320x240 pixels
VVX 300 series business media phones	208x104 pixels (Grayscale)
VVX 350 business IP phone	320x240 pixels
VVX 400 series business media	320x240 pixels
VVX 450 business IP phones	480x272 pixels
VVX 500 series business media phones	320x240 pixels
VVX 600 series business media phones	480x272 pixels
VVX 1500 business media phones	800x480 pixels
VVX Color Expansion Module	272x480 pixels
VVX EM50 expansion module	480 x 800
CX5500	480x272 pixels

The Admin Guide matching your Phone Software describes within the <bg> Section how to change the Background Images that come with the Phone Software from Factory.

Example for modern VVX phones:

<WEB bg.color.selection="2,1" bg.color.bm.1.name="FoggyLake.jpg"/>

The FoggyLake.jpg picture would be expected to be stored on the Provisioning Server.

Using a SoundPoint IP 450 we start by creating a configuration file (in this example called background.cfg) and we are changing the Sailboat256x116.jpg Option 2 as follows:

(attached as NewSailboat256x116.jpg)

The Configuration:

<?xml version="1.0" encoding="UTF-8" standalone="yes"?>
<!-- Application SIP Wolverine 3.3.4.0085 19-Dec-11 00:05 -->
<!-- Created 02-02-2012 14:52 -->
<POLYCOM>
	<bg bg.medRes.gray.bm.2.name="NewSailboat256x116.jpg" />
</POLYCOM>

 We are loading the new configuration (background.cfg) via the 000000000000.cfg or a individual <mac>.cfg:

CONFIG_FILES="background.cfg"

We can then via the Menu select the new Background Picture:

The Phone will then show the new Background:

 

The Background Number "2" could be automatically chosen on Bootup if:

bg.medRes.gray.selection="3,2"

 would be added to the background.cfg

NOTE: Limitations for the filesize are described within the Admin Guide. Different Models require a different String other than the suggested above. 

[SteffenBaierUK]

Since UCS 4.0.0 a background picture itself can be added via the Web Browser but must be activated via the Phone UI Settings > Basic > Preferences > Background > Select the desired File.

Connect to the Phone via its IP address and select the Preference => Background option.

Click on + Add a new Background Image

You can now select the source for the Picture, this can either be a URL or a local Image

NOTE: Limitations for the filesize are described within the Admin Guide or in below table.

or if an Expansion Module is attached:

Once the Picture has been selected it will be uploaded to a temporary space on the Phone.

A =>  provisioning server <= is required for the phone to store the file and be able to re-load after a reboot.

• The background now needs to be activated via the Phone UI Settings > Basic > Preferences > Background > Select the desired File
  

The backround picture can be tested via the => captureScreen <= Option

Image Sizes:

Phone	Screen Size
VVX 250 business IP phone	320x240 pixels
VVX 300 series business media phones	208x104 pixels (Grayscale)
VVX 350 business IP phone	320x240 pixels
VVX 400 series business media	320x240 pixels
VVX 450 business IP phones	480x272 pixels
VVX 500 series business media phones	320x240 pixels
VVX 600 series business media phones	480x272 pixels
VVX 1500 business media phones	800x480 pixels
VVX Color Expansion Module	272x480 pixels
VVX EM50 expansion module	480 x 800
CX5500	480x272 pixels

Troubleshooting:

0621131937|res  |3|00|[ResQuotasC]: add2Quota - App 'background' Added: 42155 New Size (42155 bytes/1228800 bytes)
0621131937|res  |3|00|[ResQuotasC]: add2Quota - App 'background' Added: 33616 New Size (75771 bytes/1228800 bytes)
0

A Configuration File can be used to load the desired file and display it directly without having to select this:

<?xml version="1.0" encoding="utf-8" standalone="yes"?>
<!-- File extensions supported: .bmp .jpg .jpeg .jpe .jfif .png -->
<web bg.background.enabled="1"
	bg.color.selection="2,1"
	bg.color.bm.1.name="http://172.21.177.17/VVXIdleDisplay.jpg"
	up.transparentLines="1" />

bg.color.selection is set to 2,1 where 2 enables background images and 1 selects the image you specified in bg.color.bm.1.name

[SteffenBaierUK]

Poly Trio 8500, 88800 and Trio C60 or Poly CCX phones Background

Since UC Software 7.2.0 Poly phones support background images when running in Poly UC Software profiles (openSIP or Skype for Business)

<?xml version="1.0" encoding="utf-8" standalone="yes"?>
<!-- Trio portrait 720x1208 -->
<!-- CCX 400 & 500 portrait 720x1280 -->
<!-- CCX 600 & 700 landscape 1024 × 600 -->
<!-- File extensions supported: .bmp .jpg .jpeg .jpe .jfif .png -->
<web bg.background.enabled="1"
	bg.color.selection="2,1"
	bg.color.bm.1.name="<HTTP/HTTPs/FTP/TFTP://FQDN_or_IP>"
	up.transparentLines="1" />

Phone	Screen size
8500	720x1208
8800	720x1208
C60	720x1208
CCX 400	720 × 1280
CCX 500	720 × 1280
CCX 600	1024 × 600
CCX 700	1024 × 600

Note: The sample picture used does not have the correct dimensions and is just to demonstrate the feature!