Don't know how to make extensions appear on color expansion module

SOLVED
JimmyJam
Advisor

Re: Don't know how to make extensions appear on color expansion module

 

004832.104|log |*|00|Log render level set to 1
004832.109|pcap |*|00|On-Phone Packet Capture disabled
004832.109|srtp |*|00|Initial log entry. Current logging level 4
004832.112|res |*|00|Initial log entry. Current logging level 4
004832.113|httpa|*|00|Initial log entry. Current logging level 4
004832.113|lldp |*|00|Initial log entry. Current logging level 4
004832.113|cdp |*|00|Initial log entry. Current logging level 4
004832.113|pcd |*|00|Initial log entry. Current logging level 4
004832.115|ssps |*|00|Initial log entry. Current logging level 4
004832.116|ssps |5|00|Allocated 36992 bytes for SspsHdiMemBase=0x1401ed8
004832.116|ssps |*|00|sspsDspLoad: found SubVino2 34.
004832.285|ssps |*|00|sspsMain: sspsDspLoad successful using default image.
004832.286|so |*|00|System Info Reports:
004832.286|so |*|00| Cpu is ARMv6-compatible processor rev 7 (v6l), ID: 0x111880b0, running at 500MHz.
004832.286|so |*|00| Board is identified as PolycomVVX-VVX_411.
004832.286|so |*|00| DRAM_SIZE: 224 MB
004832.286|so |*|00| NAND flash detected is 20
004832.287|key |*|00|Initial log entry. Current logging level 4
004832.300|httpd|*|00|Initial log entry. Current logging level 4
004832.301|poll |*|00|Initial log entry. Current logging level 4
004832.301|push |*|00|Initial log entry. Current logging level 4
004832.301|poll |*|00|Initial log entry. Current logging level 4
004832.301|poll |*|00|Initial log entry. Current logging level 4
004832.303|rest |*|00|Initial log entry. Current logging level 4
004832.303|ht |*|00|Initial log entry. Current logging level 4
004832.304|ht |*|00|HTTP TA Initialized
004832.304|dbuf |*|00|Initial log entry. Current logging level 4
004832.306|ssps |*|00|sspsMain: Set HDI mem to be 0, was 0
004832.308|ice |*|00|Initial log entry. Current logging level 4
004832.309|pps |*|00|Initial log entry. Current logging level 4
004832.309|sip |*|00|Initial log entry. Current logging level 4
004832.309|sipt |*|00|Initial log entry. Current logging level 4
004832.309|sipp |*|00|Initial log entry. Current logging level 4
004832.311|ptt |*|00|Initial log entry. Current logging level 4
004832.312|xmpp |*|00|Initial log entry. Current logging level 4
004832.313|btoe |*|00|Initial log entry. Current logging level 4
004832.313|pdect|*|00|Initial log entry. Current logging level 4
004832.316|ssps |*|00|Application, comp. 1: Label=PolyDSP Vino BCM11189 Mem1 FS5, Version=8.4.7.1007E 03-Mar-2017 12:38
004832.316|ssps |*|00|Application, comp. 1: P/N=3150-11580-877.
004832.357|so |5|00|soCoreAudio compiledOffsetsApply error: unrecognized verAudio 34 for USB headset
004833.269|pwrsv|*|00|Initial log entry. Current logging level 4
004833.319|so |*|00|Using TCP IP Media Port, configured initial RTP port 2222
004833.319|so |*|00|Using TCP IP Media Port, configured initial RTP port 2222
004833.326|usb |*|00|Initial log entry. Current logging level 4
004833.326|pwr |*|00|Initial log entry. Current logging level 4
004833.327|pwr |5|00|Initialising Power Manager - Polyapp 
004833.327|sshc |*|00|Initial log entry. Current logging level 4
004833.327|gbLoc|*|00|Initial log entry. Current logging level 4
004833.328|app1 |*|00|Initial log entry. Current logging level 4
004833.357|cfg |5|00|Prm|Array parameter lcl.ml.lang.menu.x index -1 is out of range
004833.357|so |4|00|[SoLangC]: Language 1 is not valid
004833.374|app1 |*|00|AppPhoneC::AppPhoneC() Number Of Line Keys = 48
004833.375|app1 |*|00|AppPhoneC::AppPhoneC() - new AppRegLineC, szUser = 1000
004833.432|ldap |*|00|Initial log entry. Current logging level 4
004833.531|app1 |4|00|AppBrowserUiC::AppBrowserUiC Home url - [], idle url - []
004833.548|efk |*|00|Initial log entry. Current logging level 4
004833.567|cmp |*|00|Initial log entry. Current logging level 4
004833.567|wmgr |*|00|Initial log entry. Current logging level 4
004833.577|slog |*|00|Initial log entry. Current logging level 3
004833.578|pwr |5|00|Powering up USB ports from Power Manager usb0power 1 usb1power 1
004833.603|so |4|00|SoKeyC::procMsg unexpected message 4099
004833.789|so |4|00|cfgParamTimerCallBack: Delaying posting of configuration change untill NcasCb is created
004834.563|wdog |*|00|Hw Watchdog timer interface successfully opened from polyapp
004834.780|pgui |*|00|Qt Keyboard driver created.
004834.782|so |4|00|cfgParamTimerCallBack: Restarting timer to delay posting of parameter change
004834.874|app1 |4|00|AppUiC::onConnected - Resetting the previous backlight state.
004834.939|app1 |4|00|[AppExchangeUiC::populateAutoDiscoverUrl] Internal & External EWS url's are empty
004834.977|app1 |4|00|AppBrowserUiC::browserResetRebootFlag Setting the reboot flag to false for browser.

004834.977|app1 |4|00|AppBrowserUiC::configure() Enter
004835.123|clist|*|00|Initial log entry. Current logging level 4
004835.136|clist|4|00|dbCfg::getServerDir:Unknown dbCfg type
004835.137|clist|4|00|dbCfg::getServerDir:Unknown dbCfg type
004835.141|clist|4|00|dbCfg::getServerDir:Unknown dbCfg type
004835.141|clist|4|00|dbCfg::getServerDir:Unknown dbCfg type
004835.237|dns |4|00|doDnsLookupForList: DNS not yet initialized, skipping lookup.
004835.237|copy |4|00|DNS lookup failed for 192.168.6.55
004835.347|clist|4|00|dbSet::srv2mem:'64167f2d4061-directory.xml' File transfer failed, trying to get local file
004835.349|clist|4|00|dbDirSet::saveEntry:Invalid contact!!!. Contact is not stored into database ...
004835.361|clist|4|00|dbSet::load:cleared load error state m_sync=<0x40>
004835.368|dns |4|00|doDnsLookupForList: DNS not yet initialized, skipping lookup.
004835.368|copy |4|00|DNS lookup failed for 192.168.6.55
004835.380|clist|4|00|dbSet::srv2mem:'000000000000-directory.xml' File transfer failed, trying to get local file
004835.390|pgui |4|00|Reconnected with core app, reload the keyboard
004835.464|pgui |5|00|Received personal directory [0]
004835.782|so |4|00|cfgParamTimerCallBack: Restarting timer to delay posting of parameter change
004835.952|clist|4|00|dbSet::load:cleared load error state m_sync=<0x40>
004835.954|dns |4|00|doDnsLookupForList: DNS not yet initialized, skipping lookup.
004835.954|copy |4|00|DNS lookup failed for 192.168.6.55
004835.966|clist|4|00|dbSet::srv2mem:'000000000000-directory.xml' File transfer failed, trying to get local file
004835.977|app1 |*|00|[AppHybridC]: App is completely initialized.
004836.782|so |4|00|cfgParamTimerCallBack: Restarting timer to delay posting of parameter change
004837.782|so |4|00|cfgParamTimerCallBack: Restarting timer to delay posting of parameter change
004838.782|so |4|00|cfgParamTimerCallBack: Restarting timer to delay posting of parameter change
004839.782|so |4|00|cfgParamTimerCallBack: Restarting timer to delay posting of parameter change
004840.782|so |4|00|cfgParamTimerCallBack: Restarting timer to delay posting of parameter change
004841.782|so |4|00|cfgParamTimerCallBack: Restarting timer to delay posting of parameter change
004842.782|so |4|00|cfgParamTimerCallBack: Restarting timer to delay posting of parameter change
004843.782|so |4|00|cfgParamTimerCallBack: Restarting timer to delay posting of parameter change
004843.786|dns |4|00|doDnsLookupForList: DNS not yet initialized, skipping lookup.
004843.786|copy |4|00|DNS lookup failed for 192.168.6.55
004843.786|cfg |4|00|Prov|Could not download file 64167f2d4061-phone.cfg
004843.786|cfg |4|00|Prov|Uploading phoneLocal.cfg failed
004843.786|cfg |4|00|Prov|Update configuration failed
004844.782|so |4|00|cfgParamTimerCallBack: Restarting timer to delay posting of parameter change
004845.782|so |4|00|cfgParamTimerCallBack: Restarting timer to delay posting of parameter change
004846.137|app1 |5|00|AppPhoneLockC::Init - bPhoneLockState [0]
004846.221|dhcpc|*|00|Initial log entry. Current logging level 4
004846.782|so |4|00|cfgParamTimerCallBack: Restarting timer to delay posting of parameter change
004847.782|so |4|00|cfgParamTimerCallBack: Restarting timer to delay posting of parameter change
004848.782|so |4|00|cfgParamTimerCallBack: Restarting timer to delay posting of parameter change
004849.782|so |4|00|cfgParamTimerCallBack: Restarting timer to delay posting of parameter change
004850.043|cfg |*|00|RT|Do not do DHCP VLAN Discovery.
004850.044|cfg |*|00|RT| Phone IP address is 192.168.6.5.
004850.044|cfg |*|00|RT| Subnet mask is 255.255.255.0.
004850.045|cfg |*|00|RT| Gateway address is 192.168.6.1.
004850.049|cfg |*|00|RT| DNS server is 192.168.6.1.
004850.049|cfg |*|00|RT| Time server is 192.168.6.1.
004850.050|cfg |*|00|RT| GMT offset is -21600 seconds.
004850.050|dns |*|00|DNS resolver servers are '192.168.6.1' '0.0.0.0'
004850.050|dns |*|00|DNS resolver search domain is ''
004850.051|cfg |*|00|RT|Primary IP: 192.168.6.5 subnet mask 255.255.255.0
004850.052|dect |*|00|Initial log entry. Current logging level 4
004850.052|dect |*|00|createCmbsDectInstance :: cmbs Dect Instance is created 
004850.052|dect |4|00|PC port is not up, so not starting pc port pairing
004850.052|dect |4|00|PC port is not up, so not starting pc port pairing
004850.121|clist|4|00|dbDirSet::saveEntry:Invalid contact!!!. Contact is not stored into database ...
004850.208|clist|4|00|dbSet::srv2mem:'000000000000-directory.xml' File transfer failed, trying to get local file
004850.224|so |*|00|Network initialized. Starting network tasks.
004850.224|loc |*|00|Initial log entry. Current logging level 4
004850.234|AuthS|*|00|Initial log entry. Current logging level 2
004850.236|Devic|*|00|Initial log entry. Current logging level 4
004850.236|cfg |4|00|Prm|cfgParamCbSet: duplicate function pointer
004850.237|proxy|*|00|Initial log entry. Current logging level 2
004850.237|cfg |4|00|Prm|cfgParamCbSet: duplicate function pointer
004850.238|proxy|3|00|Proxy Service intialized
004850.238|WADSe|*|00|Initial log entry. Current logging level 2
004850.238|cfg |4|00|Prm|cfgParamCbSet: duplicate function pointer
004850.240|log |*|00|Install file upload callback for 'so'

004850.248|pps |*|00| vqmon Process Service Route is Disabled
004850.248|btoe |5|00|MsgPpsNcasProcessStartStopCmnd: BTOE is disabled. Cannot start Pairing
004850.262|so |4|00|[SoNcasC]: appncascontext termination:1
004850.262|so |4|00|[SoNcasC]: Case Handling termination:1
004850.267|sip |*|00|Sip Register Usr:1000 Dsp:1000 Auth:'1000' Inx:0
004850.268|utilm|4|00|uBLFUnCompressed: File /ffs0/Config/Local/WebTicket/0/sip.usr doesn't exist or is empty
004850.276|sip |*|00|Fast Boot Measurement Point: Ready for Call, uptime: 2930.276 sec.
004850.366|app1 |4|00|fsmLclEvent - context=0, index=2, lineKeyNum=1, numLineKeys=1
004850.366|app1 |4|00|setFlexLineKeyIndex -Index: 0, Position: 0
004850.620|app1 |4|00|AppBrowserUiC::configure() Enter
004850.620|app1 |4|00|AppBrowserUiC::configure() - Home url - [], idle url - []
004850.624|app1 |4|00|Corporate directory is not Enabled.
004850.633|clist|4|00|dbCfg::getServerDir:Unknown dbCfg type
004850.633|clist|4|00|dbCfg::getServerDir:Unknown dbCfg type
004850.637|moh |*|00|Initial log entry. Current logging level 4
004850.638|moh |4|00|SoNcasMohC::soNcasmohCfgInit: File provisioning for Music On Hold is defined only for Lync Profile and if Music On Hold feature is enabled
004850.689|cfg |*|00|Prov|Starting to provision
004850.731|utilm|4|00|sntpcTimeGet: server is out of sync [0xE4]
0202091731|brow |4|00|CWebLayoutMgr::handleProxyConfiguration Enter

0202091731|brow |4|00|CWebLayoutMgr::handleProxyConfiguration Default

0202091731|brow |4|00|CWebLayoutMgr::handleProxyConfiguration Exit

0202091731|cfg |*|00|Prov|Starting to update 3111-48450-001.sip.ld
0202091731|cfg |*|00|Prov|Starting to update sip.ld
0202091731|cfg |*|00|Prm|features.cfg: Value 9999 for configuration parameter dir.local.contacts.maxNum is too large, using 500, the maximum allowed
0202091731|cfg |*|00|Prm|VVX411-Extension1000-reg-advanced.cfg: Value "" for configuration parameter lineKey.2.index is invalid, ignoring
0202091731|cfg |*|00|Prm|VVX411-Extension1000-reg-advanced.cfg: Value "" for configuration parameter lineKey.3.index is invalid, ignoring
0202091731|cfg |*|00|Prm|VVX411-Extension1000-reg-advanced.cfg: Value "" for configuration parameter lineKey.4.index is invalid, ignoring
0202091731|cfg |*|00|Prm|VVX411-Extension1000-reg-advanced.cfg: Value "" for configuration parameter lineKey.5.index is invalid, ignoring
0202091731|cfg |*|00|Prm|VVX411-Extension1000-reg-advanced.cfg: Value "" for configuration parameter lineKey.6.index is invalid, ignoring
0202091731|cfg |*|00|Prm|VVX411-Extension1000-reg-advanced.cfg: Value "" for configuration parameter lineKey.7.index is invalid, ignoring
0202091731|cfg |*|00|Prm|VVX411-Extension1000-reg-advanced.cfg: Value "" for configuration parameter lineKey.8.index is invalid, ignoring
0202091731|cfg |*|00|Prm|VVX411-Extension1000-reg-advanced.cfg: Value "" for configuration parameter lineKey.9.index is invalid, ignoring
0202091731|cfg |*|00|Prm|VVX411-Extension1000-reg-advanced.cfg: Value "" for configuration parameter lineKey.10.index is invalid, ignoring
0202091731|cfg |*|00|Prm|VVX411-Extension1000-reg-advanced.cfg: Value "" for configuration parameter lineKey.11.index is invalid, ignoring
0202091731|cfg |*|00|Prm|VVX411-Extension1000-reg-advanced.cfg: Value "" for configuration parameter lineKey.12.index is invalid, ignoring
0202091731|app1 |4|00|[AppHybridC::fsmLclEvent] lcl.ml.lang has invalid input (1)
0202091731|cfg |*|00|Prm|Not proceeding with reboot/restart, as device parameters needs to be updated, before making a decision
0202091731|clist|4|00|dbSet::load:cleared load error state m_sync=<0x40>
0202091731|clist|4|00|dbSet::ioRequest:dir=<0> m_status=<true> src=<64167f2d4061-directory.xml> dst=</ffs0/user/64167f2d4061/64167f2d4061-directory.xml> m_sync=<0x10>
0202091731|cfg |*|00|Prov|Finished updating configuration
0202091731|so |4|00|[MsgSoTR069Init] Start
0202091731|dectU|*|00|Initial log entry. Current logging level 4
0202091731|dectU|4|00|DECT_UPDATER SDectUpdaterS0: BaseEventInit: Wait, NotPaired
0202091731|ec |4|00|Got new timezone CST6CDT,J70/2:0:0,J308/2:0:0
0202091731|brow |4|00|Timezone value = CST6CDT,J70/2:0:0,J308/2:0:0, Browser state - 1, Visible - 0

0202091731|clist|4|00|dbSet::srv2mem:'000000000000-directory.xml' File transfer failed, trying to get local file
0202091733|dectU|4|00|DECT_UPDATER size of (updateStatusDetails) 384
0202091733|dectU|4|00|DECT_UPDATER Read Could not open file
0202091733|dect |*|00|RePairing with BS
0202091733|dect |4|00|Dect Feature not enabled!:0
0202091733|dect |*|00|Dect module is initialized changing state to : 1, 
0202091733|utilm|4|00|sntpcTimeGet: server is out of sync [0xE4]
0202091734|brow |4|00|Timezone value = CST6CDT,J70/2:0:0,J308/2:0:0, Browser state - 1, Visible - 0
Message 11 of 16
SteffenBaierUK
Polycom Employee & Community Manager

Re: Don't know how to make extensions appear on color expansion module

Hello @JimmyJam,

This is my last reply as I had already outlined who to contact when you struggle.

 

I have highlighted some errors in the logs you have posted.

 

If you utilize any of the attendant.resourceList.X parameters you MUST utilize these sequentially from 1 to any number that you want to use.

 

The appearance in addition is defined by the attendant.resourceList.X.address aka if you want 1002 before 1001 you must use:

 

attendant.resourceList.1.address="1002"
attendant.resourceList.2.address="1001"
attendant.resourceList.3.address="1003"

 

In addition you are using a Skype for Business Parameter:

 

feature.flexibleLineKey.enable="1"

If the original Line Key Reassignment FAQ and/or the Admin Guide and the Community search and possible replies from other community members still not help you please contact the reseller already provided.


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

----------------

If official support is required please check how to phone or open a case here

----------------
The title Poly Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 12 of 16
JimmyJam
Advisor

Re: Don't know how to make extensions appear on color expansion module

The solution is to put a valid extension for the first blf on the expansion module.

Now, I'm showing 19 blf on my module.

 

Message 13 of 16
JimmyJam
Advisor

Re: Don't know how to make extensions appear on color expansion module

The only issue I have now is blf are only showing up on the first page of the expansion module.

Message 14 of 16
JimmyJam
Advisor

Re: Don't know how to make extensions appear on color expansion module

 
JimmyJam
Advisor

Re: Don't know how to make extensions appear on color expansion module

Correction, all blf (3 pages on the expansion module) are showing up now :o)

 

Message 16 of 16