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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
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‎12-17-2013 11:09 AM

HP Recommended

I am trying to figure out how to change the name displayed during an internal call. We just switched from TDS Metrocom, and when I called a coworker, it showed my name as the caller on their phone. Now that we have switched to a Zulty's PBX, it is showing my extension number...

 

I have tried to add 'feature.sendrpid="yes"' to the XML config, but I'm not entirely sure I;m doing it right, as I am not very familiar with XML configuration.

 

Can anyone help me to get the correct configuration so names are displayed when a call comes in?

 

Thanks in advance!!

 

Tony

1 REPLY 1

‎12-17-2013 12:30 PM

HP Recommended

Hello Tony,

welcome to the Polycom Community.

The phone displays the information it receives in its SIP invite. If your SIP server does not send this then the phone cannot display it.

 

Please work with your SIP provider as your prior provider seemed to support this.


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
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