We are experiencing a strange issue where we've had a Polycom VVX 311 phone reaching out to websites that an end user has navigated to on their PC. Our PC's are daisy chained to the phones and we operate on Cisco switch with regular access VLANs and voice VLANs. In our firewall logs we see an end user with an workstation VLAN origin IP reaching out to a website, then later in the firewall logs (over the course of a few days) we see random connections from the Polycom device IP (on the voice VLAN) reaching out to the same website on port 80 followed by port 443.
Our users do not use the BToE application.
Hello @jaltmann ,
welcome to the Polycom Community.
Both the community's Must Read First and the community's FAQ reference the basic minimum information a new or follow up post should contain.
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As a reminder the basic information asked for:
UC Software 4.0.0 or later via the Web Interface Utilities > Phone Backup & Restore > Phone Backup > Phone Backup. Please rename into .TXT or Zip the file to attach.
Since UC Software 5.9.0 simply provide this via the Web Interface Diagnostics > Download Support Information Package
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