Re: Custom dictionary issue regarding Call history...

ierceg91 · ‎03-03-2023

Hi guys,

I have a problem regarding VVX 150/ 301 series.

We have created a custom dictionary file for the Croatian language and changed the cfg file in accordance with the Polycom instructions and everything seems fine. The only issue occurs when browsing the call history menu where Chinese characters are appearing instead of the normal date format (see the images).

On the default screen date and time format is correct. Currently is set as DD/MM/YY.

Has anyone run into the same problem? Do you have some advice? I can provide config file if needed.

Thx.

SteffenBaierUK · ‎03-03-2023

Hello @ierceg91 ,

Welcome to the Poly Community.

Not enough detail in this post aka software version etc.

The best and quickest way forward is to contact our Support organisation as the community is run by volunteers only.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

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If official support is required please check how to phone or open a case here

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The title Poly Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.

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Custom dictionary issue regarding Call history/ Chinese characters are apearing

Custom dictionary issue regarding Call history/ Chinese characters are apearing

Re: Custom dictionary issue regarding Call history/ Chinese characters are apearing