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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
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‎03-03-2023 01:58 AM

HP Recommended

Hi guys,

 

I have a problem regarding VVX 150/ 301 series.

 

We have created a custom dictionary file for the Croatian language and changed the cfg file in accordance with the Polycom instructions and everything seems fine. The only issue occurs when browsing the call history menu where Chinese characters are appearing instead of the normal date format (see the images). 

 

image

image

 

 

On the default screen date and time format is correct. Currently is set as DD/MM/YY.

 

Has anyone run into the same problem? Do you have some advice? I can provide config file if needed.

 

Thx.

 

 

 

1 REPLY 1

‎03-03-2023 03:48 AM

HP Recommended

Hello @ierceg91 ,

 

Welcome to the Poly Community.

 

Not enough detail in this post aka software version etc.

 

The best and quickest way forward is to contact our Support organisation as the community is run by volunteers only.


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
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