Hello ,
I have a Polycom650/ FW 4.1.1/ Lync mode. I need to redefine softkeys. For that I am trying to hide default softkeys. Newcall/Forward/MyStat/Contacts/Sign In and able acheive for most by following settings.
<feature feature.enhancedFeatureKeys.enabled="1" softkey.feature.mystatus="0" softkey.feature.forward="0" softkey.feature.buddies="0"/>
However softkey.feature.newcall="0" , softkey.feature.signin="0" did not work.
May I know the correct parameter for that?.
Thanks.
Solved! Go to Solution.
Hello ganesh,
The community's VoIP FAQ contains this post here:
Jan 14, 2016 Question:Finding the default values for configuration parameters for Polycom Phones?
Resolution: Please check => here <=
Checking against the above or the Admin Guide shows that softkey.feature.signin is not a valid parameter.
softkey.feature.newcall="0" should work and if it does not please work via the known escalation channel.
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
Best Regards
Steffen Baier
Polycom Global Services
If official support is required please check how to phone or open a case here
----------------Hello ganesh,
The community's VoIP FAQ contains this post here:
Jan 14, 2016 Question:Finding the default values for configuration parameters for Polycom Phones?
Resolution: Please check => here <=
Checking against the above or the Admin Guide shows that softkey.feature.signin is not a valid parameter.
softkey.feature.newcall="0" should work and if it does not please work via the known escalation channel.
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
Best Regards
Steffen Baier
Polycom Global Services
If official support is required please check how to phone or open a case here
----------------Thanks Steffen. 'newcall' works. Must be my mistake. But I am searching for 'signIn'.
Regards,
Ganesh
Hi Steffen,
I managed to get it. Just to share.
Hiding default keys in Lync mode / IP650/ Firmware 4.1.1
<feature feature.enhancedFeatureKeys.enabled="1" softkey.feature.mystatus="0" softkey.feature.forward="0" softkey.feature.buddies="0" softkey.feature.newcall="0" softkey.feature.simplifiedSignIn="0"/>
New call=softkey.feature.newcall
Forward =softkey.feature.forward
Contacts=softkey.feature.buddies
MyStat=softkey.feature.mystatus
SignIn=softkey.feature.simplifiedSignIn