Connecting to Computer

SOLVED
SteffenBaierUK
Polycom Employee & Community Manager

Re: Connecting to Computer wifi

Hello @Paulinha127,

As only our Trio conference phone supports WiFi the answer is no.


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

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If official support is required please check how to phone or open a case here

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The title Poly Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.

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Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 11 of 16
ivanich
Occasional Visitor

VVX 601 Ethernet port for computer speed drop

My network is 200 Mbs.  I connected ethernet cable to VVX 601 and then connect VVX 601 to computer.  However, ethernet speed drop to about 8 Mbs.  Tested several times, always same.  Reconnected ethernet cable to computer and I have again 200 Mbs.  So to be clear, Ethernet speed into VVX 601 200Mbs, ethernet speed out of VVX 601 8Mbs.   My question is: 

 

What's wrong with computer ethernet port on VVX 601?  Any help is appreciated.

Thank you

Message 12 of 16
SteffenBaierUK
Polycom Employee & Community Manager

Re: VVX 601 Ethernet port for computer speed drop

Hello @ivanich,

welcome to the Polycom Community.

It is always useful to include the currently used UC Software version as issues experienced or a question asked may already be addressed in a newer release.

This also allows yourself and others to check against current software release notes, Administrator Guides or FAQ post’s.

The above is also stated in the "Must Read First" and is the absolute minimum requirement every new post should include. .

In addition providing us with this basic information gives Polycom an idea what Software Versions are used in the field and avoids wasting time trying to troubleshoot issues which have already been addressed.

Therefore the Polycom VoIP FAQ contains this post here:

Question: How can I find out my SIP or UC Software Version of my Phone?
Resolution: Please check here

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

----------------

If official support is required please check how to phone or open a case here

----------------
The title Poly Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 13 of 16
Claimwright
Occasional Visitor

Re: Connecting to Computer

This was one of my best lifetime experiences, looking for a technical solutuion, online. I was certain I'd have to buy hardware and plug things in; I was amazed to find that I could get my VOIP phone working at the same time as my desktop PC, in a matter of seconds. Literally.

Thanks!

Message 14 of 16
Kalina9918
Occasional Visitor

Re: Connecting to Computer

And how will PC be connected to the internet now? There is only one port on PC that is already connected to the internet and according to instructions, the phone should be connected to PC through the same port. I think that was the question. That's why there was a question if it is possible to connect the phone via USB post which is free?
Message 15 of 16
SteffenBaierUK
Polycom Employee & Community Manager

Re: Connecting to Computer

Hello @Kalina9918 ,

 

Welcome to the Poly Community.


It would help everyone if you could simply clarify what Poly phone model you have. That way we can respond.


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

----------------

If official support is required please check how to phone or open a case here

----------------
The title Poly Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 16 of 16