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‎05-15-2014 02:27 PM

HP Recommended

Our environment is running Lync 2013 with BToE 2.1.0 installed.  We have a mixture of VVX 500 and 600 phones running 5.0.2.2185.  We've recently noticed that most users do not have a Conference (Confrnc) softkey available during a call, but some do.  We narrowed it down to phones connected with BToE Active do not have the softkey, but if BToE is deactivated the option exists and functions correctly.  If I have an active call and then start BToE, the button exists, but does not work.

 

Anybody have ideas as to why this would be?

1 REPLY 1

‎05-15-2014 10:01 PM

HP Recommended

According to the documentation, when paired with BToE to Lync, the Confrnc feature is not available.  You have to use the Lync client for conferencing.

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